SAP Commerce Cloud for Heavy Engineering Company

HomeSuccess StoriesSAP Commerce Cloud for Heavy Engineering Company
SAP Commerce Cloud for Heavy Engineering Company

The client is one of the globally renown manufacturer of transportation equipment and high-level engineering products like precision machinery, industrial robots, and infrastructure equipment. The company has a strong culture of innovation and research. It embarked upon a journey digital transformation to support the needs of its ever-evolving business models.


Need a state-of-the-art E-commerce solution that can cater to configurable products portfolio and can be flexibly integrated with other SAP and non-SAP systems


CEGB, with its partners, successfully created customized a POC based on the B2B template of SAP Commerce Cloud.

The salient features of this solution is:

  • Extensive API Integration with Chatbots provide a smooth buying experience to the customer
  • Chatbot Integration features include
  • Recommendation of product series based on customer response
  • Quick information regarding product prices and availability
  • Assisted Order Entry
  • Integration with a cloud based product configurator
  • Configuration of optimized search attributes
  • Worklows for quotation approval
  • Automated recommendations of spare parts and value-added services
SAP Commerce Cloud for Heavy Engineering Company